Frequently Asked Questions

GENERAL

A Woolseye is a global e-commerce platform that helps you get your products showcased in various countries letting you reach millions of buyers worldwide who shop on Woolseye. Our extensive marketing approach worldwide and user-friendly platform create a ‘One stop shop’ for every Nepali product where end consumers can have direct communication with you, learn about you and your products.

Yes, Woolseye provides Free shipping over USA. Also, you can get shipping services in Nepal by paying some charge based on your location.

Buy Extraordinarily

Our search tool helps buyers explore the items offered by Woolseye sellers. Our bestsellers, New arrivals, most popular products section creates exciting trends and ideas discovered in the marketplace by our team.

Shop Securely

We provide the technology behind the Woolseye marketplace, helping buyers and sellers connect and exchange the information within the platform. Keeping the information safe, fun, and secure is our priority.

PRODUCT

You can search your desired product by entering the product specific name in the search box. Just to search the product you do not need to have a customer account but if you wish to buy the product, you will be guided to create a customer account before you check out.

Or, you can even create an account before searching the product.

You can search for the desired products/services in the search box. 

The price mentioned in the product solely depends upon the quotation of the seller themselves. The price might differ as per their quotation or quality of the products. It is upon you to choose the product as per your requirement.

Once you find the right product from your search list, and click on the product all the product details, price, shipping fee and shipment terms are available in the product detail page.

ORDER

The delivery time does vary in accordance with your order quantity and shipment availability in the specific country. If you have ordered the bulk quantity, the tentative date will be provided by the seller when you receive the RFQ. In case of retail order the seller will provide the delivery date after receiving the order.

Once you place your order and make a payment, you will receive an order confirmation email. Once your package ships you will receive your tracking number and you can check the status order by clicking the link provided in the mail.